Privacy Policy

Tieke Golf Estate Privacy Policy

Effective Date: 17 September 2024

At Tieke Golf Estate, we are committed to protecting your privacy and ensuring the security of any personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with New Zealand's Privacy Act 2020.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Visit our website

• Book a tee time or participate in events

• Interact with us on social media

• Subscribe to our newsletter

• Purchase goods or services from us

• Sign up for memberships or loyalty programmes

The types of personal information we may collect include:

• Name, contact information (email, phone number, address)

• Payment details and billing information

• Golf preferences, booking history, and membership details

• Responses to surveys, competitions, and promotions

• Any other information you choose to provide to us

2. How We Use Your Information

We collect and use your personal information to:

• Process bookings, memberships, and purchases

• Provide and improve our services

• Send you relevant communications such as newsletters, event invitations, and promotional offers

• Respond to your enquiries and provide customer support

• Conduct surveys and research to improve customer experiences

• Fulfil any legal obligations

We will not use your personal information for any purposes other than those described above without your consent.

3. Disclosure of Your Information

We will only share your personal information with third parties in the following circumstances:

• With trusted service providers who assist us in operating our business, such as payment processors, marketing platforms, or IT support

• When required by law or to protect the rights, property, or safety of Tieke Golf Estate, our customers, or others

• If you give us explicit consent to share your information

We do not sell your personal information to third parties.

4. Security of Your Information

We take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. This includes using secure servers, encryption, and other physical and electronic security measures. However, no method of transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Under New Zealand law, you have the right to:

• Access the personal information we hold about you

• Request correction of any incorrect or incomplete information

• Withdraw your consent for us to use your information

• Request that we delete your personal information, subject to any legal obligations we may have to retain it

If you would like to exercise any of these rights, please contact us at info@tiekegolf.co.nz or 07 843 6287

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to collect information about your online activities. This helps us improve your experience on our site, such as by remembering your preferences and providing personalised content. You can manage your cookie preferences through your browser settings.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tieke Golf Estate
72 Lochiel Road, Rukuhia, Hamilton 3282
Phone: 07 843 6287
Email: info@tiekegolf.co.nz